Job Description
Full job description
Company Description
Calling all experience creators!
Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.
Job Description
Everyone’s welcome, come as you are
Be part of a collaborative & fun team, with opportunities to progress your career
Hybrid working from home and onsite in Melbourne’s south-east
As a Function & Event Sales Coordinator, you will develop and foster business through proactive inbound and outbound sales and develop strategic action plans for the venues to drive measurable, incremental sales revenue and hit targets.
You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed venue revenue and targets. We will provide training, coaching and support that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.
Sound good? Read on.
Here is a taste of what you can expect in this role:
Understand the ALH business strategies, set goals and determine action plans to meet those goals.
Identify new markets and business opportunities to increase sales.
Conduct daily sales calls and arrange site inspection trips to venues by corporate clients.
Provide quick and timely responses, immediate communication to the properties, and develop professional long term business relationships.
Provide the highest quality of service to the customer at all times.
Execute and supports the operational aspects of business booked (e.g. generating proposal, writing up contract, customer correspondence).
Support venue service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Identify opportunities to cross sell between multiple sites to keep business within the group.
Develop strong relationships with the venue teams to ensure working in unity and always striving to achieve the same goals.
Provide training and support to venue teams on event coordination.
Attending all venue meetings as necessary.
Build and strengthen relationships with existing and new customers to enable future bookings.
Develop relationships within community to strengthen and expand customer base for sales opportunities.
Closely follow up on all business leads within a 24 hour response time line to clients.
Qualifications
Now let’s talk about you:
Proven record in function and/or events sales, ideally in multi venue sales or sales experience within the hospitality industry
Knowledge of and network in the hospitality industry
Demonstrated ability to plan, prioritise and organise workflow
Working cooperatively with the management team
Outstanding communication skills
Great problem-solving & time management skills
A friendly, energetic personality with an ability to build rapport easily
Pride and attention to detail
Current driver’s licence and own vehicle
The benefits are good too!
We offer flexible working in every sense
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
Find out more about our range of benefits and discounts here
At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.
Additional Information
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
