Enterprise IT Professional

About This Role

We are seeking a skilled IT professional with advanced technical and troubleshooting expertise in technology hardware and software support to join our team.

As a senior member in the End User Services team, you will be providing hands-on Level 2 and Level 3 diagnostics customer support to manage technology hardware and software for Kainga Ora users.

Key to this role also involves actively coaching and mentoring End User Technology Engineers on software, hardware security, various operating models, and applications.

Our Team

Our team provides service between 7am - 5pm, which requires working in the office five days a week.

There is some travel involved between sites within the region.

What We Offer

This is an opportunity to bring your technical knowledge and leadership experience to a dynamic and supportive environment.

As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need.

We want to ensure you are healthy and have work-life balance.

We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments, and study opportunities.