Mr n Mrs Pet

Data & Quality Analyst in

Check with seller / month
Ardmore College, Auckland, New Zealand Data Entry Active
Actively Hiring Ardmore College Full Time
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Job at a Glance

Category
Data Entry
Location
Ardmore College, Auckland, New Zealand
Salary
Check with seller
Job Type
Full Time
Company
Mr n Mrs Pet
Status
Open & Active

Job Description

Key Responsibilities
• Quality Monitoring:
• Monitor inbound and outbound calls & chat responses to assess employee communication, technical accuracy, and adherence to company policies.
• Conduct mock calls with associates, ask related questions, and analyze responses.
• Use quality monitoring tools to track performance at both team and individual levels.
• Data & Performance Analysis:
• Compile a...
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