Bpo Trainer(Female)

the BPO industry, and technical requirements whilst keeping in mind the

requirements of the industry such as Spoken English, MS Office and work

readiness skills.
- Carry out the required daily tasks assigned by the department and coordinate

with the class teachers, HOD and Principal regularly.
- Prepare question papers, quizzes, seminars, and practical exams to evaluate the

student's learning.
- Exam invigilation and paper evaluation as per the academic calendar
- Conduct semester practicals with industry experts every semester and submit

marks
- Maintain attendance, follow the class schedule, and send session tracker to the

Zonal lead.
- Get the students to complete 30 hrs of internship every semester in the BPO

industry through referrals
- Pre and Post-placement counselling of students.
- Prepare the students for placement and get them placed in the BPO industry
- Organize conferences, workshops, and short courses to give hands-on BPO

expertise
- Coordinate and manage creative, inspiring professional development sessions in

line with college goals and priorities
- Coordinate academic activities and contribute to the overall development of the

student.
- Help students with Personality Development, Communication Skills, and

Training & Placements.
- Full attendance during company training and development programmes
- Assist the company in various operational tasks while the sessions are not happening

at schools or colleges during exams, winter break or summer break
- Design and develop course content along with the content team (not mandatory)
• Requirements:

- Should have BPO industry experience and exposure.
- Should have some experience in Training
- Should have a good understanding of Customer Service/Support.
- Effective client management skills to act as a bridge between the company and

the institution they serve.
- Able to handle tight deadlines and work pressure
• Benefits
- Good career growth
- 20K to 25 K as per experience and skill
• Job Types: Full-time, Permanent
• Salary: ₹200,000.00 - ₹250,000.00 per month

Schedule:

- Day shift
• Education:

- Diploma (preferred)
• Experience:

- BPO: 1 year (preferred)
- Customer service: 1 year (preferred)
• Language:

- English (preferred)

Ability to Commute:

- Trichy, Tamil Nadu (required)

Ability to Relocate:

- Trichy, Tamil Nadu: Relocate before starting work (required)