Quality Analyst |BPO Industry| Rajsthan

Confidential


Paytm US Shift| UK Shift australian bpo|
Confidential • Udaipur, Rajasthan • via CallCenterJob.co.in
3 days ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
Paytm US Shift, UK Shift australian bpo International Voice Process Salary 14k to 18k Apply

Salary:INR 1,25,000 - 2,50,000 P.A. Depend ON Performance

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Call Center Customer Care Executive Customer Support Executive Cust...
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Confidential


Quality Analyst |BPO Industry| Rajsthan
Confidential • Udaipur, Rajasthan • via CallCenterJob.co.in
1 day ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
Skill Sets RequiredFunctional Skills Required-

• The candidate should have knowledge regarding quality matrix management, client and

people management, work on compliance projects and should understand basic quality

parameters and fraud related aspects.

• The candidate needs to have an understanding of working on customer experience

perspective and setting us process check from service and revenue assurance perspective.

• Quality Tools knowledge will be added advantage.

• The candidate should have hands-on knowledge of MS Office (Excel, Word, PowerPoint).

Behavioral Skills Required-

• Professional behavior is expected

• Withstanding Pressure

• Interpersonal Effectiveness

• Timely Decision Making

• Dealing with Ambiguity

• Innovation Management

• Strategic capability

• Business Acumen

Skills: compliance,innovation,matrix