SR| ASSOCIATE | BPO

Confidential


Workforce Manager
Confidential • Udaipur, Rajasthan • via CallCenterJob.co.in
2 days ago
Full–time
Apply on CallCenterJob.co.in
Job description
Job Description

Exp required: 3+Years

Location: Udaipur

Job Description:

Role & responsibilities:

- Develop and implement workforce management strategies to effectively forecast schedule and manage staffing levels based on business needs and client requirements.

- Utilize workforce management tools and technologies to optimize resource utilization minimize costs and enhance productivity acro...
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Confidential


SR| ASSOCIATE | BPO
Confidential • Udaipur, Rajasthan • via CallCenterJob.co.in
3 days ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
We are searching for an Associate to offer regulatory help to clients while working distantly.

As a Sr. Associate, you will perform different authoritative undertakings, including noting messages, calendar management. For this job, a solid Internet association is required, alongside experience utilizing specialized devices like Skype.

Eventually, you should have the option to deal with managerial activities and convey top-notch work under the least watch.

Associate Responsibilities:

Respond to emails and phone calls

Schedule meetings

Manage a contact list

Familiarities with current technologies, like desktop sharing, cloud services, and VoIP

Knowledge of online calendars and scheduling (e.g. Google Calendar)

Experience with word-processing software and spreadsheets (e.g. MS Office)

Excellent phone, email, and instant messaging communication skills

Excellent time management skills

Team Management

Associate Requirements:

3+ experience as an Associate (BPO).

Excellent verbal and written communication skills.

Fully computer literate with proficiency in Microsoft Office.

Highly organized