Customer Support Specialist in Kawardha – Fresher

We are hiring for the International Email Process! This exciting opportunity is based in Kawardha. We are looking for candidates passionate about delivering exceptional customer service and who thrive in a dynamic, fast-paced environment.

Job Title: Customer Support Specialist

Location: Kawardha, Chhattisgarh

Salary: Up to ₹21,000 + Incentives + Travelling Allowance

Job Type: Full-Time job

Work Days: 6 days a week with alternate Saturdays off and fixed Sundays off

Experience Level: Freshers and candidates with 1 year of international BPO experience

Job Overview

As a Customer Support Specialist, you will be responsible for resolving customer inquiries and ensuring their satisfaction via email. Immediate joiners are welcome!

Key Responsibilities
• Provide excellent support to national and international customers via email
• Utilize strong English communication skills to interact effectively
• Analyze and resolve customer queries efficiently and accurately
• Maintain a positive customer experience by exceeding expectations at every touchpoint
• Adapt to a rotational schedule, including night shifts, to provide 24/7 customer support
• Collaborate with a supportive team of Kawardha branch to achieve shared goals

Required Skills & Qualifications
• HSC/12th pass or Graduate freshers from Kawardha are encouraged to apply
• 1 year of international BPO experience is a plus
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office/Excel is beneficial
• Must reside within a designated travel boundary for the Kawardha office

Benefits
• Competitive salary up to ₹21,000 + incentives
• Travelling allowance
• Fixed Sunday off with alternate Saturdays off
• Opportunities for growth and development
• Join Collaborative and supportive Kawardha team,

How to Apply

Are you passionate about helping customers and ready to take on new challenges? If so, apply now and start a rewarding career as a customer support job in Kawardha. Immediate joiners are encouraged to apply!