Customer Support Representative

Customer Support Executive (Voice and Chat Process )
Blended Process

Preferred (English )

Salary

12,000-21,000 CTC per month

Job type

Full-time

experienced (0-0.6)/ Freshers can also apply

English (required)

Roles and responsibilities:

Provide accurate information about products, services, pricing, and promotions.
Assist customers with order placement, tracking, cancellations, and returns.
Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:

12th/any Graduate
Good Communication skills preferred
Good typing speed.
Positive attitude towards customer handling
Problem solving skills
Experience required min 6 months and above.
Prefer candidate who has a chat and voice support experience.
We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist

Job Type: Full-time

Pay: ₹12,000.00 - ₹21,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Language:

English (Required)
Work Location: In person