Printing Technician

Sai Office Supplies (KE) was established in 1++4 and is a leading distributor of Stationery and Office Automation products in Kenya. Over the years, we have expanded our operations to serve a wide range of clients, from large corporates to small and medium scale businesses. We strive to meet the evolving needs of our customers and have become a premier provider of office supplies in Kenya, Uganda, Tanzania and Rwanda.

Role Description

This is a full-time on-site role for a Konica Minolta Printing & Imaging Engineer to be located in Nairobi County, Kenya.

Skills required

Trouble shooting of both Production and Office category of Konica Minolta Brand of Printers, Print Management Software

Excellent problem-solving and attention to detail

Ability to work well under pressure and meet deadlines

Experience

10-12 years of Industry experience, with at least 3-4 yrs minimum experience on Production Printers

Education

BE Electronics, or Diploma in Electrical of Electronics Engineering

List professional Certifications required

A must Konica Minolta training certificates on Production class.

Job Expectations :

1. Installation and Setup

- Install and configure Konica Minolta digital production and office printers at customer sites.

- Ensure all equipment is set up according to manufacturer specifications and customer requirements.

- Perform initial testing to ensure optimal performance and quality.

2. Maintenance and Repair:

- Conduct regular preventative maintenance on digital production and office printers to ensure longevity and optimal performance.

- Diagnose and repair hardware and software issues with digital production and office printers.

- Replace faulty components and update firmware and software as needed.

3. Technical Support:

- Provide on-site and remote technical support to customers, troubleshooting issues and providing solutions in a timely manner.

- Educate customers on proper usage and maintenance of equipment to minimize downtime and operational disruptions