Job Description
Qualifications
5+ years of hotel management experience, ideally in upscale or branded properties
Proven expertise in catering, restaurant, and fine dining management
Strong leadership skills with a history of managing, developing, and motivating teams
Experience in recruitment, training, and retaining top talent
In-depth knowledge of hotel operations, including supervising and managing assistant roles
Excellent communication and interpersonal skills to engage with guests, staff, and partners
Responsibilities
As the General Manager, you’ll be at the forefront of the hotel’s daily operations, ensuring we consistently deliver exceptional guest experiences
Your leadership will set the tone for our team’s success, and your strategic direction will drive our financial growth
From managing operations to mentoring staff, this role is perfect for an experienced hospitality professional ready to take on a key leadership position and make a lasting impact
Oversee all aspects of daily hotel operations while maintaining the high standards that Courtyard by Marriott and JSK Hospitality are known for
Develop and execute strategic plans that align with business objectives and elevate performance
Lead, inspire, and coach a diverse team to deliver exceptional guest experiences and achieve hotel goals
Maintain compliance with industry standards, regulations, and internal policies
Manage financial performance, including budgeting, forecasting, and cost controls, to meet revenue goals
Foster a positive workplace culture, focusing on team development, morale, and professional growth
Analyze guest feedback to continually improve and ensure the highest levels of satisfaction
Job description
At JSK Hospitality, we are dedicated to redefining the hospitality industry through exceptional service, outstanding guest experiences, and a passionate commitment to growth. As a rapidly expanding company, we proudly manage the stunning 140-room Courtyard by Marriott in the heart of downtown South Bend—just minutes from the iconic Notre Dame campus. Surrounded by Northern Indiana’s finest developments, we are poised for even greater success and are looking for a driven and visionary leader to help us lead the charge.
Why You Should Join Us:
• Fast-Growing Company: Be part of a dynamic company that’s pushing the boundaries of what hospitality can be.
• Room to Grow: We offer endless opportunities for personal and professional growth. Take your career to new heights as you grow with us.
• Leadership Opportunity: Lead a talented, motivated team while shaping the future of a well-respected brand.
Job Summary:
As the General Manager, you’ll be at the forefront of the hotel’s daily operations, ensuring we consistently deliver exceptional guest experiences. Your leadership will set the tone for our team’s success, and your strategic direction will drive our financial growth. From managing operations to mentoring staff, this role is perfect for an experienced hospitality professional ready to take on a key leadership position and make a lasting impact.
Key Responsibilities:
• Oversee all aspects of daily hotel operations while maintaining the high standards that Courtyard by Marriott and JSK Hospitality are known for.
• Develop and execute strategic plans that align with business objectives and elevate performance.
• Lead, inspire, and coach a diverse team to deliver exceptional guest experiences and achieve hotel goals.
• Maintain compliance with industry standards, regulations, and internal policies.
• Manage financial performance, including budgeting, forecasting, and cost controls, to meet revenue goals.
• Foster a positive workplace culture, focusing on team development, morale, and professional growth.
• Analyze guest feedback to continually improve and ensure the highest levels of satisfaction.
What We’re Looking For:
• 5+ years of hotel management experience, ideally in upscale or branded properties.
• Proven expertise in catering, restaurant, and fine dining management.
• Strong leadership skills with a history of managing, developing, and motivating teams.
• Experience in recruitment, training, and retaining top talent.
• In-depth knowledge of hotel operations, including supervising and managing assistant roles.
• Excellent communication and interpersonal skills to engage with guests, staff, and partners.
• A degree in Hospitality Management (or related field) is a plus, but we value experience above all.
Why JSK Hospitality?
At JSK Hospitality, we are more than just a company, we are a family. We’re committed to fostering a supportive, rewarding, and growth-focused work environment. As a General Manager, you’ll not only be shaping the future of the Courtyard South Bend but also have the chance to make a real difference in the lives of your team and guests.
Are You Ready to Lead?
If you’re a driven, guest-focused leader who thrives in a fast-paced, rewarding environment, we want to hear from you! Apply today and join a team that’s dedicated to delivering excellence and redefining the future of hospitality.
Apply Now to Join JSK Hospitality!
