Retail Operations Manager

Job description
Company Overview

As a member of the Spotlight Retail Group, you will be part of a dynamic and ever-growing business that encompasses iconic brands such as Harris Scarfe, Anaconda, and Mountain Designs.

At Spotlight, we are committed to creating a diverse environment and proudly being an equal opportunity employer.



Salary and Benefits

Enjoy a competitive salary + superannuation, plus quarterly profit share bonus. You will also have access to our Leadership Training Program, designed to develop your soft and hard leadership skills for progression opportunities.

Additionally, you will have great work-life balance through our rotating roster - get 2 full weekends off every month!



Job Description

As a Team Leader in our retail stores, you will play a crucial role in supporting the Store Manager to effectively manage daily operations. Your key responsibilities will include:

Supporting the Store Manager in achieving sales growth and meeting regular KPI targets for your department.
Building a high-performing team to deliver exceptional customer service, modeling our inverted triangle structure.
Leading by example and communicating management expectations to your team members.
High volume stock management, merchandising inline with business expectations, launching catalogue campaigns with effective ticketing and set-ups.
Conducting high-volume stocktakes and Stock integrity initiatives to increase the profit of your department.


Required Skills and Qualifications

We are seeking a retail management professional with:

Previous retail management experience, preferably in high-volume or big-box environments.
An owner's mindset in their leadership style, with a passionate attitude that inspires the team to exceed goals.
Experience in development and performance plans, with strong verbal and written communication skills.
First Aid certification or willingness to be trained at our expense.


Benefits

As a member of our team, you will enjoy:

A competitive salary + superannuation, plus quarterly profit share bonus.
Access to our Leadership Training Program, designed to develop your soft and hard leadership skills.
Great work-life balance through our rotating roster - get 2 full weekends off every month!
Employee Assistance Program offering 24/7 support in Life, Family, Health, Work, and Money matters.
Multi-branded discount card throughout Spotlight, Harris Scarfe, and Anaconda.
Participation in a culture that rewards, including our Annual Ruben Fried National Retailer of the Year Awards and regular incentives.
Opportunity to contribute to our 3-pillar approach to Social Responsibility, encompassing Environmental, Philanthropic, and Ethical initiatives.