Systems Engineering Manager

Job Title:
Systems Engineering Manager

Job Summary:
Join a team of tech innovators as a Systems Engineering Manager, where you'll shape the future of technology and lead high-performing teams to new heights. You'll inspire and mentor your team while tackling some of the most complex technical challenges in the industry.


The Role:
The Region Services team redefines the way AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size, including start-ups, enterprises, and public sector organizations.


Key Responsibilities:
Hire and develop the best Engineers at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen of the team
Lead incident management processes and coordinate cross-team responses to service outages
Drive continual improvement in systems operations through tool building and automation
Establish and maintain operational excellence standards
Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance
Report on the health of these services

About the Team:
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry.


Why AWS:
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.


What We're Looking For:
5+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems
2+ years experience as the systems engineering and operations leader in a 24x7 environment
Proven ability to write scripts and automate manual tasks
Demonstrated skill and passion for operational excellence
Proven track record of service improvement and optimization in production
Experience building tools and/or services with Java, Python or Perl
Database development/administration; NIX system administration

Acknowledgement of Country:
Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


IDE Statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, ****** orientation, disability, age, or other legally protected attributes.