Data Center IT Support Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

Job Description
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

This is a unique opportunity to join AWS as a Data Center Technician in Melbourne.

Key Responsibilities
Maintain a high level of system (Server/Network) reliability by prioritizing and resolving trouble tickets efficiently
Share knowledge and help educate less technical staff on the best practices in Data Center Operations
Be a technical escalation point for other team members
Participate in and deliver on high impact projects
Contribute to, and improve on operational efficiency
Requirements
This role may involve bending, lifting, stretching, and reaching, ascending and descending ladders, stairs, and gangways safely
24/7 shift coverage is required and includes 12 hour rotating shifts. This may change based on the future needs of the business
Due to the location of our sites, candidates should possess a valid driver's license and their own vehicle
About the Team
AWS values diverse experiences.

Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.