Receptionist/Administration Assistant – Darwin

Receptionist/Administration Assistant
At NAAFLS, we are seeking a highly skilled and experienced Receptionist/Administration Assistant to join our team in Darwin.

Key Responsibilities:
Maintain the reception area of the Darwin Office.
Provide frontline information on NAAFLS services.
Process client intake enquiries.
Monitor, screen and redirect calls and visitors.
Enter information into NAAFLS electronic document storage system.
Contribute to the ongoing development and maintenance of processes and procedures.
Maintain and manage adequate levels of stationery and tea-room supplies.
Provide secretarial support for Staff meetings including setting up relevant equipment.
Participate in organisational wide meetings, workshops and planning sessions as required.
Undertake training/professional development as required.
Promote and maintain safe work practices in accordance with NAAFLS WH&S Policies and Procedures.
Undertake other duties as reasonably directed.
Selection Criteria:
Ability to provide a high level of customer service to clients while maintaining confidentiality and sensitivity.
Knowledge and experience in administrative procedures.
Proven ability to communicate effectively and sensitively with Aboriginal and/or Torres Strait Islander people in a service delivery environment, including strong relationship building and advocacy skills.
Demonstrated ability using a range of computer programs and databases.
Excellent attention to detail and proven ability to exercise initiative, determine workload priorities and complete tasks within required timeframes.
Ability to work proactively without direct supervision.
Demonstrated ability to perform as a reliable, productive and constructive team member.
Must obtain a Working With Children Clearance (WWCC) and a clear Criminal History Check.
Possess a current 'C' Class NT Drivers Licence.