Administrative Assistant

Compensable Patient Administration Officer (CPAO)

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Are you looking for a challenging and rewarding role that offers the opportunity to make a real difference? Do you have strong communication, negotiation, and interpersonal skills, and the ability to work effectively as part of a team?

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As a Compensable Patient Administration Officer (CPAO) at Randstad Australia, you will be responsible for processing private patient admission paperwork, monitoring revenue department shared mailboxes, liaising with patients on the wards/ED, reviewing outstanding edit checks in the patient billing system, and helping to reduce our backlog of edit checks.

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Key Responsibilities

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Process private patient admission paperwork
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Monitor revenue department shared mailboxes
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Liaise with patients on the wards/ED
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Review outstanding edit checks in patient billing system to identify missing documentation and follow up accordingly
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Help to reduce our backlog of edit checks
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Requirements

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To be successful in this role, you will need to have a strong background in administration, excellent communication and negotiation skills, and the ability to work effectively as part of a team. You should also possess demonstrated organisational skills and the ability to manage high work standards, meet key performance indicators, and possess strong computer skills.

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Our ideal candidate will have practical experience using computers, including the use of word processing and Excel, and a strong background in customer service. They should also possess excellent time management and organisational skills, reliability, and a strong work ethic.

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Benefits

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As a valued employee of Randstad Australia, you will have access to a range of benefits and support services designed to support your career and well-being.

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Why Randstad?

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At Randstad Australia, we understand the importance of supporting our employees' careers and well-being. We offer a range of benefits and support services to help you achieve your goals.

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