Senior Solutions Architect Role

Company Overview

Tbwa Chiat/Day Inc is a cutting-edge technology company that aims to revolutionize the way businesses approach software development. Our mission is to empower customers to build secure software solutions using our innovative products and services.

Salary Range

The salary range for this position is competitive and commensurate with experience, offering a base salary of $165,000 - $1+5,000 USD per annum.

Job Description

A Technical Account Manager at Chainguard

We are seeking an experienced Technical Account Manager to join our Professional Services team within Customer Success. In this role, you will be part of a close-knit team working in direct partnership with our customers. Your primary responsibility will be to lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization.

Key Responsibilities

Lead technical implementations and drive adoption of Chainguard images
Partner with the account team to understand customer vision, pain points, and proposed solution
Ensure Chainguard Images are of highest quality through testing, documentation, and smooth customer onboarding experience
Collaborate with Product and Engineering teams to convey customer requirements and determine prioritization for image build
Maintain appropriate account level architecture and share best practices and lessons learned across the organization
Required Skills and Qualifications

To succeed in this role, you will need:

Minimum 4+ years of experience in a post-sales role supporting clients
8+ years of experience developing high performance multi-tier applications
Strong experience in Kubernetes and Containers
Ability to communicate technical information in highly technical and non-technical ways depending on the audience
Continuous learner with a strong intellectual drive for excellence and desire to develop solutions to complex problems
At least a Bachelor's Degree with a focus in Computer Science, Software Engineering, or Information Technology
Strong working experience with software development processes, practices, and software engineering design concepts
Ability to work effectively with cross-functional engineering teams and business partners
Benefits

We offer a comprehensive benefits package, including:

Equity/stock options
Unlimited PTO
Remote work with flexible coworking and team meetup opportunities
Home office and internet stipend
100% health/dental/vision insurance coverage for you and your family
Monthly Wellness budget
Other Perks

We value diversity and inclusion at Chainguard. We are committed to creating a workplace where everyone feels welcome and valued. If your experience is close but doesn't fulfill all requirements, please apply. We are on a mission to build the best team and we believe in hiring Guardians with unique backgrounds, perspectives, and experiences.