Claims Technician

At Sedgwick, taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career with us means experiencing a culture of caring. It offers flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful every day. It provides support for your mental, physical, financial, and professional needs. It allows you to sharpen your skills and grow your career. And it takes place in an environment that celebrates diversity and is fair and inclusive.

A career with us is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you're driven to make a difference, enjoy a challenge, and above all, if you care, there's a place for you here.
About the Role

We have an opportunity for a Claims Technician (also known as an Adjusting Executive internally) to join our highly successful Domestic Major Loss team covering Scotland.

This role is a technical assistant position, designed to support the Loss Adjuster's work throughout the handling of these claims. We're looking for someone to work one-to-one with our adjusters to ensure we can continue to deliver service and handling at the very highest level.

Experience is preferred but not essential, and the role would suit candidates with transferable customer service skills, who will be provided with training.
Key Responsibilities
• Deliver excellent customer service throughout the lifecycle of the claim.
• Have previous experience working in the Insurance industry and willingness to work towards industry-recognised qualifications.
• Maintain accurate electronic files to a high auditable standard.
• Liaise with other internal product lines/departments as required.
• Manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster.
What We Offer
• Structured programmes with clear timescales and transparent career pathways.
• Fully supported professional qualifications with rewards.
• Truly flexible working.
• Competitive salary.
• Employee assistance programme for employee wellbeing.
• Life assurance.
• Group Income Protection.

This is a great opportunity for those who are motivated by the variety of claims work, as well as the opportunity to partner our Domestic Major Loss Adjusters and contribute to the network of professionals we work within.