Patient Care Technician

Job Title: Patient Care Technician - Seattle and Tacoma

About the Role:
We are seeking a skilled Patient Care Technician to join our team in Seattle and Tacoma. In this role, you will provide friendly customer service while administering interventional mental health treatments, including Transcranial Magnetic Stimulation (TMS), Esketamine, and IV Ketamine therapies.

Responsibilities:
Provide compassionate patient care and build trust with patients facing mental health challenges.
Perform TMS treatments following physician protocols, ensuring patient comfort and treatment efficacy.
Administer psychiatric rating scales and provide guidance to patients on completing them accurately.
Maintain accurate schedules, patient demographics, and insurance information.
Collect deductibles, co-insurance, and co-pays from patients.
Manage multiple phone lines and respond to email inquiries from current and prospective patients promptly.
Qualifications:
Demonstrate exceptional customer service skills and a confident phone presence.
Excel in multitasking with meticulous attention to detail.
Proficiency in Microsoft Word and Excel, along with robust computer and data entry skills.
Demonstrate outstanding written, verbal, and organizational abilities.
Foster excellent communication and collaboration within a team environment.
Benefits:
Company-paid training and certification in TMS and Esketamine administration.
No weekends or holidays required.
Competitive Paid Time Off (PTO) accrual structure.
Pay Range: $24.00 to $26.00 per hour.

About Us: Mindful Health Solutions is a leading outpatient psychiatry group practice dedicated to providing advanced, evidence-based treatments for mental illness.