Server Support Engineer - International BPO

Salary and Benefits: The selected candidate will receive a competitive salary package, including benefits such as health insurance, paid time off, and opportunities for professional growth and development.

Job Responsibilities: As a Technical Support/Server Support/Cloud Support professional, your primary responsibilities will include:
• Identifying and resolving hardware and software issues related to O365 products, operating systems, applications, and internet connectivity;
• Providing exceptional customer service and support to ensure high levels of satisfaction;
• Collaborating with internal teams to resolve complex technical issues;

Requirements: To be successful in this role, you should possess:
• A minimum of 1 year of relevant technical experience;
• Excellent communication and English speaking skills;
• The ability to learn quickly and adapt to new technologies;
• Dependability, attention to detail, and the ability to perform well under pressure;