Account Manager, Event Solutions

Qualifications
At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
Excellent verbal and written communication skills
High degree of computer literacy is a must
This is not a technical position
Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
Benefits
The estimated base salary range for new hires into this role is $60,000-$75,000 annually + commission depending on factors such as job-related knowledge, relevant experience, and location
We also offer a competitive benefits package, details of which can be found here
Responsibilities
We have multiple openings for Account Managers on our Event Solutions division, whose main responsibility will be managing existing client accounts
In this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc
Additionally, you will provide a high level of quality of service to our customers
You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives
Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc
Present products and services information to corporate accounts
Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown
Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization
Ensure customer issues are acknowledged and resolved within 24 hours
Call on existing clients in an effort to meet and exceed individual and department revenue expectations
Developand actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts
Set aggressive goals for annual revenue achievement against each account
Accurately forecast sales opportunities via pipeline report
Effectively and accurately manage personal revenue pipeline to maximize all business opportunities
Monitor and report sales activity within the system
Perform other duties as assigned
Job description
Overview

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800+ employees and nearly 22,000 customers worldwide. Founded in 1+++, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate t...