Sales Associate

The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations of the store.


Job Duties:

Meet or exceeds daily personal sales goals and key performance (KPIs) indicators
Uses Fundamental Selling Skills to provide an outstanding customer experience
Delivers Customer Service standards ensuring an excellent customer experience is provided at all times
Promotes Campaign Goals
Sells Northern as a brand by using all product knowledge and the Northern name
Processes Customer purchases quickly and accurately at cash register
Demonstrates open, respectful and courteous communication
Follows Company directives and initiatives and works in a safe and secure manner
Assists in store visual layouts and maintains visual standards
Assists in preparation of product
Performs various tasks to ensure a neat, clean and well-presented store
Performs other duties as assigned
Requirements:

Retail Sales/Customer Service experience in a specialty store, preferably apparel
Proven ability to attain or exceed sales goals (KPIs)
Passionate about fashion and proven ability to build outfits for customers
Demonstrates initiative and works well with a productive team
Flexible; able to work flexible hours to match business needs including evenings and weekends
Ability to adapt to the needs of the customer and store team
Builds relationships, trust and loyalty
Strong communication skills
Ability to work independently with confidence