Dental Receptionist

Job Overview
We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires a strong understanding of dental office procedures, excellent communication skills, and proficiency in electronic medical records systems.

Duties

Greet patients warmly and assist them with check-in and check-out processes.
Schedule and confirm appointments using dental software such as Dentrix or Epic.
Manage patient records accurately within electronic medical records systems.
Handle incoming calls and respond to inquiries regarding services, appointments, and insurance.
Maintain a clean and organized front desk area to ensure a welcoming environment.
Process patient payments and manage billing inquiries.
Collaborate with dental staff to ensure smooth patient flow throughout the office.
Utilize medical terminology effectively to communicate with patients and staff.
Qualifications

Previous experience as a Dental Receptionist or in a similar role within a medical office is preferred.
Familiarity with dental software applications such as AbelDent or Tracker is highly desirable.
Strong understanding of medical terminology related to dentistry.
Excellent organizational skills with attention to detail in managing patient records.
Proficient in operating phone systems and handling multiple lines effectively.
Ability to work well under pressure while maintaining a positive attitude.
Strong interpersonal skills to build rapport with patients and team members.
If you are passionate about providing excellent patient care and have the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$28.00 per hour

Expected hours: 16 – 35 per week

Benefits:

Company events
Dental care
On-site parking
Flexible language requirement:

French not required
Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed
Work Location: In person