Patient Services Supervisor

Collaborates with Medical staff to ensure that patient access issues are identified and resolved. This will include a supervisory role
with the Reception/ Booking Clerks, and scheduling and processing Medical Staff payroll. Effectively demonstrates core
competencies, including teamwork and collaboration, adaptability, initiative and pro-activity, diversity awareness, development of
self and others, and customer/ client focus.

The incumbent must fulfill the requirements of the Criminal Records/ Vulnerable Person, Child Abuse Registry Check and Adult
Abuse Registry Check, and adhere to all Northern Health Region (NHR) policies and procedures.


QUALIFICATIONS

Graduate of a recognized post-secondary education in Business, Accounting, or related courses from an
accredited College or University
Valid Manitoba Class V driver’s license and a willingness to travel throughout the Region year round
Five (5) years working in Primary Care setting with a focus on direct patient care
Two (2) years’ supervisory/management experience in a unionized environment
Experience working effectively with First Nation people
Thorough with Windows based programs (Microsoft Word, Excel, Power Point, Access, Publisher, QHR and
Outlook) and Internet
Knowledge of scheduling systems
Excellent written and verbal communication skills
Ability to speak an Indigenous language is an asset, preferably Cree, Dene or Michif
Respects and promotes a culturally diverse population
Ability to work effectively in a multi-disciplinary team and independently with limited supervision
Strong organizational, decision making, analytical, and problem solving skills
Ability to display independent judgment
Successful candidate subject to provide security checks in accordance with Security Checks for Employment
Policy (HR-02-80). Waived for internal candidates with current checks on file.

For a full listing of qualifications please:

Internal Candidates: Refer to the Job Description which is posted on the Intranet under Department/Human
Resources/Job Description, then select the applicable department; or,
External Candidates: Contact Human Resources to request a copy
Northern RHA strives to have a diverse workforce in an inclusive and accessible workplace,
which provides opportunity for reasonable accommodation.

Indigenous applicants are encouraged to self-declare when submitting applications & resumes.


We thank all candidates for applying. Only those selected for interview will be contacted.


Using Google Chrome, Apply online at www.northernhealthregion.ca on or before


APRIL 14, 2026


Note: In the event of technical difficulties with the online application, please contact Human Resources at
recruitwest@nrha.ca for assistance prior to the closing date