Patient Food Services Supervisor, Full time temp

Working Title: Patient Food Services Supervisor, Full time temp
Employment Status: Temporary
Starting Hourly Rate: $ 27.03 Per Hour
Address: 150 KING STREET EAST Hamilton ON L8N 1B2
New Hire Schedule: 7AM-7PM (rotating weekends)

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.


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Job Summary
How you will make an impact:
You will be responsible for assisting the Manager on duty in providing supervision and training to all staff in Patient Food Services.

As a Patient Food Services Supervisor, you will:

Supervise the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing and security
Continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
Drive patient satisfaction and maintain client relationships through rounding
Recognize and adopt activities appropriate to the specific needs of the patient/resident population and demonstrate knowledge of specific issues directly related to age of patient population
Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
Manage and control resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines

About you:

You must have a valid Food Handler Certificate or provincial equivalent
CSNM is preferred
A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment
Comprehensive health and safety knowledge and training
Strong supervisory skills and the capability to motivate and lead staff
Employee relations experience in a unionized environment is an asset
Excellent customer service skills
Excellent communication skills (written and verbal)
Knowledge of Microsoft Office
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, ****** orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.


For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.