Job Description
In this role, the incumbent will be supporting Shared Services - Data Service Delivery team at RBC Investor Services (IS) which provides security Masterfile as well as Pricing data to RBC IS core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America.
What will you do?
Responsible for global price delivery for North America, Continental European and Asian clients (Global pricing model)
Take on a critical role in assisting and facilitating the Target Operating Model (TOM) for DSD Canada.
To provide direction and support to a team of Pricing Analysts focusing on security pricing and client instructions which impact valuations, and client statements.
Accountable for the quality of the services delivered & for the management of a team or an activity - First level of escalation
Accountable for procedures' validation and implementation and setting clear business objectives for all reports appraisals
Promote quality client service by motivating, coaching and developing team members
Identify and share development and training needs, design training plan for the year
Ensure all client deliverables are met, implement client specific requirements, and develop workable customized solutions for clients as required.
Ensure that all securities are priced where possible and delivered via our various applications in order to meet client needs, supported via various SLA (Service Level Agreements), Controls and Procedures.
Ensure that all securities are priced at month-end in order to produce complete and accurate client statements from custody platforms
Establishing communication networks with all business units for the receipt of pricing data
Accountable for ensuring the efficiency and effectiveness of the Team
Actively support global operating model for activities under responsibilities
What do you need to succeed?
Must-have
3+ years of work experience in a relevant field
University degree
Transparent communication (across several jurisdictions)
Capacity to juggle between priorities and manage pressure with efficient time keeping
Business and Financial Services Acumen, Strong knowledge of markets, securities, and pricing methodologies
Knowledge of compliance and industry requirements and understanding of domestic and global investment markets
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
Opportunity to obtain hands-on experience throughout your role
Working with an exciting, close-knit, supportive & dynamic group
Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Job Skills
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-04-0+
Application Deadline:
2026-04-23
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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