Specialist, Quality System & Maintenance Program

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.


Reporting to the Senior Specialist Quality System, the incumbent is responsible to perform quality assurance audits to ensure compliance with VIA Rail's maintenance practices and governmental regulations. Acting as a liaison with Transport Canada and the Public Health Agency of Canada for the Equipment Maintenance group, they will also contribute to continuous improvement initiatives and the implementation of best practices.


Responsibilities:

Quality Assurance Audits & Compliance:

Manage the internal audit program, process and tools, including planning, monitoring & control;
Conduct internal quality assurance audits and follow up on non-conformances until resolution;
Report on Quality Assurance audit findings to reduce non-conformances and identify areas for improvement opportunities of maintenance operations;
Ensure non-conformances identified are rectified with the implementation of corrective actions;
Continuously improve internal audit processes and analyze audit metrics for management;
Support external audits conducted at VIA Rail.

Regulatory Compliance & Documentation:

Draft and validate equipment maintenance quality processes, procedures, and tasks;
Prepare VIA Rail’s responses to inspection reports and requests from Governmental agencies;
Support the documentation group in continuous efforts in improving the structure and readiness of the Maintenance Program;
Write equipment maintenance quality processes, procedures, tasks and validate on equipment in collaboration with Engineering;
Produce and update operational reports with KPIs for the Management.

Continuous Improvement & Projects:

Contribute to various continuous improvement initiatives to increase equipment maintenance operational efficiency in maintenance facilities;
Represent the Technical Services group in matters related to railway equipment inspections;
Implement and apply quality assurance tools, including Kaizen methodologies;
Support QC inspectors and the overall QA program.