Dental Assistant / Front Desk Receptionist

Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in providing a welcoming atmosphere for our patients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills and have a passion for delivering exceptional customer service in a healthcare setting.

Duties

Greet patients and visitors warmly, providing them with necessary information and assistance.
Schedule and confirm appointments, managing the calendar efficiently to optimize patient flow.
Maintain accurate patient records and ensure all documentation is up-to-date.
Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
Process patient check-ins and check-outs, including collecting necessary information and payments.
Assist with administrative tasks such as filing, data entry, and managing correspondence.
Collaborate with dental assistants and other staff to ensure seamless patient care.
Uphold confidentiality and comply with HIPAA regulations regarding patient information.
Skills

Knowledge of orthodontics and dental terminology is highly preferred.
Familiarity with dental software systems such as Dentrix or Epic is advantageous.
Experience in dental assisting or as a dental receptionist is a plus.
Strong organizational skills with attention to detail to manage multiple tasks effectively.
Excellent interpersonal skills to communicate effectively with patients, families, and team members.
Ability to work in a fast-paced environment while maintaining professionalism.
Join us as we strive to provide outstanding care to our patients while fostering a positive work environment. We look forward to welcoming a dedicated Front Desk Receptionist who shares our commitment to excellence!

Job Type: Part-time

Pay: $20.40-$23.00 per hour

Expected hours: 15 – 20 per week

Additional pay:

Overtime pay
Schedule:

4 hour shift
8 hour shift
Evening shift
Weekends as needed
Work Location: In person