Front Desk Clerk

I. The Employee’s duties and responsibilities in the Position shall include, but are not limited to, the following:

Welcome guests and check them into their rooms.

Provide guests with information about the hotel and the local area.

Respond to guest inquiries and requests.

Handle guest payments and process credit card transactions.

Process check-outs and generate bills.

Make reservations for guests and book rooms.

Process any special requests guests may have.

Handle any complaints or issues guests have.

Answer phone calls and emails from guests.

Ensure the front desk is clean and stocked with supplies.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Additional pay:

Tips
Flexible language requirement:

French not required
Schedule:

8 hour shift
Evening shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:

Fort Saskatchewan, AB T8L 0G7: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (required)
Work Location: In person