Client Connect Specialist | Melbourne

Pulled from the full job description
Employee discount
Gym membership
Work from home
 
Full job description
About Remedy

At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. In the last twelve years, we've delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and embracing life to the fullest.


Our Opportunity to you

The Client Connect Specialist sits within the Client Connect team, a service designed to ensure timely contact and engagement of referrals and individuals with the right Remedy Healthcare clinical program.


This permanent full time role is based at our Spring St office in Melbourne, with the flexibility to work from home a few days a week.


The day to day

Responsible for outbound contact with referred clients, associated administration tasks and management of inbound phone/email enquiries
Manage and support client enrolment into Remedy Health Coaching programs
Build rapport, offer education on programs on offer to diverse clients based on eligibility and health funds

Benefits & Perks

Flexibility for Work-Life Balance
Extra Well-Being Leave days
Fitness Passport Discounts (NSW & VIC)
Buy up to 2 Extra Weeks Leave
Employee Discounts on Banking, Health, Insurances
Novated Leasing for a New Car

About you

Experience within a customer service/sales role
Effective communication skills, especially in building rapport and managing conversations, with a strong ability to engage customers effectively
Adaptable and solution focused with the tenacity to overcome challenges
An interest in health and a desire to contribute to the well-being of individuals
Enthusiastic, warm and friendly

If this role interests you, we encourage you to register via the APPLY now button.


Applications close Friday 16th May 2026


Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.