Customer Support Executive -Theau Technical Live, Work from home

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Digital Plus Solutions


SIM Activation Flow and Management Specialist
Digital Plus Solutions • India • via Indeed
8 hours ago
Full–time
No Degree Mentioned
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Job description
Job Description:

We are seeking a highly motivated SIM Activation Flow and Management Specialist with 5+ years of experience to oversee the end-to-end activation process and the management of SIM lifecycle. This role will involve ensuring the seamless activation of SIM cards, streamlining operational workflows, and optimizing the overall SIM activation flow to improve efficiency, reduce activatio...
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VIHU


Customer Support Executive -Theau Technical Live, Work from home
VIHU • Vijayawada, Andhra Pradesh • via LinkedIn
5 days ago
Full–time
No Degree Mentioned
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Job description
Job Requirements

Job Title: Customer Support Executive (WFH/Remote)

Company Name: Theau Technical Live

Location: Vijayawada, Andhra Pradesh

Salary: ₹35,000 per month

Employment Type: Full-time, Work from Home (Remote)

Job Description

Are you passionate about providing exceptional customer service? Are you a problem solver who enjoys helping others? Join our team at Theau Technical Live as a Customer Support Executive and become a part of our growing organization. As a Customer Support Executive, you will be responsible for assisting our customers with their inquiries, troubleshooting technical issues, and providing timely resolutions. This is a remote position, allowing you to work from the comfort of your own home while delivering excellent customer support.

Responsibilities
• Respond promptly to customer inquiries via phone, email, or live chat
• Identify and assess customer needs to achieve satisfaction
• Provide accurate and efficient technical support, troubleshooting software and hardware issues
• Resolve customer complaints and ensure customer retention
• Collaborate with cross-functional teams to resolve complex issues
• Maintain detailed and accurate records of customer interactions

Requirements
• Previous experience in customer support or a similar role is preferred
• Strong problem-solving and communication skills
• Excellent multitasking abilities with the capacity to prioritize tasks effectively
• Proficiency in using customer support software and tools
• Familiarity with computer systems and software applications