Hotel Receptionist

Job Title: HOTEL Receptionist
Location: Gentleman Regency Plaza, Kalavoor – Alappuzha
Company: Gentleman Regency Plaza (A 4-Star Property under Gentleman Chit Funds (I) Pvt. Ltd.)

About Us:

Gentleman Regency Plaza is a premium 4-star hospitality destination in Kalavoor, Alappuzha, operating under the esteemed Gentleman Chit Funds (India) Pvt. Ltd. Known for our commitment to excellence, we strive to provide exceptional guest experiences with personalized service and unmatched comfort.

Position Summary:

We are seeking a smart, professional, and well-presented Female Receptionist (up to age 35) to be the welcoming face of our property. The ideal candidate will play a key role in creating lasting first impressions, handling guest relations, and ensuring smooth front desk operations with grace and efficiency.

Key Responsibilities:
• Greet guests with warmth, professionalism, and hospitality
• Manage front desk operations, including check-in/check-out procedures
• Handle guest inquiries, bookings, and calls both in-person and over the phone
• Coordinate with housekeeping and other departments to ensure guest satisfaction
• Maintain guest records and ensure proper documentation
• Manage visitor logs and handle administrative support when required
• Ensure the reception area is clean, organized, and welcoming at all times
Preferred Candidate Profile:
• Gender: Female
• Age: Up to 35 years
• Pleasant personality with excellent communication and interpersonal skills
• Fluency in English and Malayalam (additional languages a plus)
• Previous experience in a hotel/hospitality front desk role preferred
• Basic computer literacy and familiarity with hotel management systems
• Customer-focused attitude with a proactive approach to problem-solving
• Ability to multitask and remain composed under pressure

Why Join Us?
• Be part of a reputed and growing hospitality group
• Work in a vibrant and professional environment
• Opportunity for career growth within the Gentleman Group

Job Types: Full-time, Permanent

Pay: From ₹18,000.00 per month

Benefits:
• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
Schedule:
• Day shift
• Morning shift
• Rotational shift
• Weekend availability

Work Location: In person