MOBILE PHONE TECHNICIAN

MOBILE PHONE TECHNICIAN

JOB TITLE: Mobile Phone Technician

JOB TYPE: Full time / Part Time / Casual

LOCATION: Zetland, Mosman, Lane Cove as required

SUPERVISOR/MANAGER: Store Supervisor

MAIN DUTIES/RESPONSIBILITIES:

Technical - Perform high quality repairs and testing on all mobile phones and tablets, problem solving and diagnosis, repairs completed within a given time frame, able to multitask, consistently learns and updates knowledge on upcoming devices
Retail - Selling of mobile phone and tablet cases and accessories, ensuring all cases and accessories are neatly presented, keeping up to date on knowledge on all stock
Inventory - Monitoring stock for parts and accessories
Customer Service - Interacting, assisting and providing exceptional customer service including phone etiquette
Money Handling - Cash and EFTPOS facilities
Accurately document repairs and parts information on computer system
Ensures work bench is clean and tidy at all times
Following company policies and procedures at all times
Perform other duties required by management including completing daily and close checklists and cleaning duties
Be active, energetic and honest.
Be able to trouble shoot and follow procedures.
SKILLS & EXPERIENCE

Qualifications:

Retail experience preferred
Knowledge and experience in phone or tablet repairs
Fluent in English
Experience:

Experience preferred, but can teach the right candidate who already has technical skills
Skills:

Intermediate to advanced computer skills
Excellent verbal and written communication
Organised and able to meet deadlines
PERFORMANCE GOALS:

Complete phone repair tasks on time
Deal with clients, suppliers and other employees professionally at all times
Ensure office is clean and presentable at all times
Remuneration will be discussed at a later stage dependent on your skills and experience.

Job Types: Full-time, Part-time, Permanent, Casual

Pay: Up to $60,000.00 per year

Schedule:

Day shift
Every weekend
Monday to Friday
Weekend availability
Weekends only
Supplementary Pay:

Commission
Ability to commute/relocate:

Zetland, NSW: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you already based in Sydney?
Experience:

Repair, Maintenance & Installation Occupations: 1 year (Preferred)
Work Location: In person