Front of House Sales Assistant

Front of House Sales Consultant – Casual or Permanent

Overview

The Front of House Sales Consultant plays a key role in supporting the club’s day-to-day operations and achieving performance outcomes. This role is ideal for someone who is proactive, people-focused, and passionate about delivering excellent service and sales performance in a fun, family-friendly environment.

You will support the following areas of the business:

Membership experience
Sales acquisition
Team leadership
Business operations
You'll also lead the planning and delivery of in-club events such as birthday parties, date nights, and school holiday camps — ensuring every family leaves with a smile!

About Us

At MyFirstGym Hawthorne, we’re on a mission to inspire movement in every child. We're a kids' fitness facility offering over 60 classes a week for children aged 0–15, along with free play, birthday parties, school holiday camps, and more!

We’re proud to be part of a positive, energetic, and growing community — and we’re looking for someone who shares our passion for helping kids grow through movement.

What We’re Looking For

1–2 years’ experience in sales and/or customer service
A genuine love for working with children and families
Confident, friendly, and well-organised
Strong communication and leadership skills
Must be available Monday to Saturday

You must hold:

A valid Working With Children Blue Card
Current First Aid & CPR certification
Key Responsibilities

Provide a warm, engaging, and high-quality experience to all members and guests
Coordinate and execute events: birthday parties, date nights, holiday camps, etc.
Lead by example and support the team with enthusiasm
Manage the club in the absence of the Club Manager
Member retention and cancellation management
Follow up prospects and support new membership acquisition
Maintain club presentation and safety standards
GymMaster administration and reporting
Assist with social media and local community engagement
Business-to-business outreach and lead generation
Handle stock orders and complete incident reports when required
Why Join Us?

Be part of a fun, supportive, and purpose-driven team
Make a meaningful impact in kids’ lives
Grow with a brand that’s expanding across Australia
Enjoy a vibrant and energetic workplace
Sound like you?
We’d love to hear from you! Submit your resume and a short cover letter telling us why you’re the perfect fit for the MyFirstGym Hawthorne team.

Job Types: Full-time, Part-time, Casual

Pay: $23.31 – $36.88 per hour

Expected hours: 10 – 38 per week

Schedule:

Afternoon shift
Monday to Friday
Morning shift
Weekend availability
Experience:

Sales: 2 years (Preferred)
Licence/Certification:

Working with Children Check (Preferred)
First Aid Certification (Preferred)
Work Authorisation:

Australia (Preferred)
Work Location: In person