Office Admin

Date: 22 Apr 2026

Location: Osborne Park, WA, AU, 6017

Company: Silver Chain Group Limited

Package Administrator

Fixed term, full time opportunity
Osborne Park location, parking provided
Hybrid working environment, WFH and the office

The opportunity
We are seeking a suitably experienced Package Administrator to join the Home Support Services team on a fixed term full-time basis commencing on 12th May to 7th November. This role will be based at Silverchain House in Osborne Park.
Reporting to the Senior Package Administrator, your focus in this position would be to work collaboratively within a team to support Home Care Packages and ensure that invoices a processed and correctly allocated. Among this, this role involves various administrative duties such as data entry, attending to package cost queries and other admin duties as required.
Working Monday to Friday each week, this role can be flexible with start and finish times for the 7.6 hour work day. 2 days per week will be at the office. 3 days per week can be from home. The first two weeks of employment will be full time training at the office each day.

Key responsibilities
Processing all invoices to ensure they are within guidelines and correctly allocated to the correct reporting level.
Attend to queries, providing information on the cost of each package to support staff coordinating packages in a timely and accurate manner.
Submission of monthly claims for all packages within the allocated area in a timely and accurate manner.
Onboarding new Home Care Package clients.
Separating Home Care Package client packages.
Data entry of all package expenditure onto ComCare in a timely and accurate manner.
Distribution of monthly statements for package clients.
Provide general administrative support for Home Support Service as required.

About you
Previous knowledge in Home Care Packages.
Experience in administration within a financial environment.
Excellent administration skills and able to hit the ground running.
Strong interpersonal skills, and able to clearly communicate either over the phone, face to face or electronically.
Take pride in attention to deal – we need that strong skill set here!
Time management and organisational skills should be your bread and butter.
Confident using technology and able to find your way around all aspects of Microsoft Office Suite.
Thrive being in a team environment and have that real want to contribute to the Business Unit and organisational objectives.

Benefits
Competitive annual salary + super + the ability to salary package up to $18,550.
Comprehensive health and wellbeing resources and support (including 3 annual mental health service sessions for you and your family).
Discounted private health insurance with Medibank, nib and HBF.
Paid parental leave of 12 weeks.
Leave loading payment on top of your annual leave.
Subsidised gym membership with participating gym partners.

How to apply

Please note suitable applications may be added to Silverchains Talent Pool, for consideration of current and/or future vacancies. Please note that inclusion in the Talent Pool does not guarantee a job offer.

At Silver Chain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.