Job Description
Freelanceshop
E-commerce Support Executive – Remote Position
Freelanceshop • Canada • via Learn4Good
17 hours ago
Part-time
No Degree Mentioned
Apply on Learn4Good
Apply on Jobilize
Job description
We are seeking a proactive and tech-savvy E-commerce Support Executive to join our remote customer success team. Based in Canada
, you will play a crucial role in providing timely, professional, and solutions-focused support to our online customers and partners. This is an excellent opportunity for individuals passionate about e-commerce, digital operations, and helping others through a seamless online shopping experience.
Key Responsibilities
• Handle customer inquiries via email, live chat, and support tickets
• Resolve issues related to orders, returns, payments, tracking, and account access
• Troubleshoot technical and product-related problems across e-commerce platforms
• Collaborate with internal departments (logistics, marketing, product) to ensure customer satisfaction
• Update product listings, prices, and availability as required
• Provide after-sales support and ensure positive customer journeys
• Document support interactions and maintain accurate customer records
• Identify and report trends in user issues for ongoing process improvement
Required Skills and Qualifications
• Strong written and verbal communication skills in English (French is a plus)
• Familiarity with e-commerce platforms like Shopify, Woo Commerce, Magento, or Amazon Seller Central
• Excellent problem-solving skills and customer-focused mindset
• Ability to multitask and work in a fast-paced virtual environment
• Experience with support tools like Zendesk, Freshdesk, or Intercom
• High level of attention to detail and accuracy in communication
Experience
• 1–3 years of experience in customer service or e-commerce support
• Prior experience in a remote or virtual customer support role is an asset
• Experience working with Canadian or North American online retailers is preferred
Working Hours
• Fully remote position – work from anywhere in Canada
• Full-time or part-time hours, depending on availability
• Some flexibility to work evening or weekend shifts is a plus
Knowledge, Skills, and Abilities
• Solid understanding of online shopping platforms and digital order workflows
• Comfortable using cloud-based tools and collaboration platforms (Google Workspace, Slack, Trello, etc.)
• Self-motivated and capable of working independently
• Ability to manage customer expectations with professionalism and empathy
Benefits
• Work from the comfort of your home
• Competitive hourly rate or monthly salary
• Flexible work schedule with paid breaks
• Opportunities for advancement in a growing digital business
• Supportive team culture with virtual team-building and training sessions
Why Join Us?
• Be part of a fast-growing e-commerce company focused on innovation and customer delight
• Join a remote-first team that values flexibility, diversity, and autonomy
• Work on meaningful customer interactions that directly impact business success
• Build your career in one of Canada most promising digital sectors
How to Apply
If you are ready to help shape the future of online shopping, we would love to hear from you!
Please send:
• Your resume
• A brief introduction or cover letter
• Details about your experience with e-commerce platforms
• Your availability and preferred work hours
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R
Raising The Roof
Data Entry Administrator – Canada Summer Jobs Grant
Raising The Roof • Canada • via Glassdoor
8 days ago
CA$20 an hour
Full–time
No Degree Mentioned
Apply directly on Glassdoor
Apply on Sercanto
Job description
Job Title: Data Entry Administrator – Canada Summer Jobs Grant
Location: Remote
Job Type: Full time temporary 8 week contract
Reports to: Manager of Fund Development
About Us
Working from the principle of housing as a human right, Raising the Roof is a national charitable organization dedicated to the provision of housing solutions for the prevention and reduction of homelessness in Canada. We are currently scaling up our housing operations to offer affordable, supportive housing options for individuals and families across the country. We are focused on developing and managing affordable housing, advocating for impactful policy changes, and supporting individuals who are homeless or at risk of homelessness. Our mission is to ensure that everyone has access to stable, affordable housing and the necessary support to thrive.
Job Overview
We are seeking a meticulous and highly organized Data Entry Administrator to support our team with data management, ensuring accuracy and consistency in all aspects of data entry, cleaning, and reporting. The ideal candidate will be proficient in systematic and accurate data entry and tagging and ensuring that all data is maintained securely and in compliance with regulations.
Raising the Roof is approaching its 30th anniversary. In preparation for that occasion, we would like to put together a detailed history of the organization. In addition to the database work, we are looking for someone who can reach out to past board members, staff, donors and other stakeholders for interviews and search through files and archives for photos, videos and other materials related to Raising the Roof’s history.
Key Responsibilities:
Data Entry
• Input, update, and maintain donor data accurately and efficiently into the organization’s databases
• Ensure timely entry of data with a focus on precision and completeness
Data Cleaning and Formatting
• Clean and format raw data, and remove duplicate entries, to ensure consistency and standardization
• Prepare data for analysis or reporting, making sure it is easily accessible and in a standardized format
Adherence to Data Privacy Regulations:
• Ensure that all data handling practices comply with legal and regulatory requirements
• Follow organizational data policies and practices to ensure the confidentiality of all data entered into the systems
Project Planning & Coordination:
• Lead and manage the organization history project from conception to completion, ensuring milestones and deadlines are met
• Collaborate with internal departments to gather historical data, documents, and stories
Research & Documentation:
• Conduct in-depth research into the organization's history, including archival work, interviews with key stakeholders (past staff, board members, donors, etc.), and review of historical records
• Collect, organize, and synthesize historical documents, photos, videos, and other materials that tell the organization’s story
• Verify and authenticate historical details to ensure accuracy and integrity
Storytelling & Content Creation:
• Develop a cohesive narrative and structure for the organization’s history that highlights key milestones and achievements
• Create engaging content for internal and external audiences, including written articles, digital media, presentations, and historical reports
• Work with design teams to create visually appealing historical materials such as timelines, infographics, and multimedia projects
Required Qualifications:
• High school diploma or equivalent
• Post secondary education in history or communications is an asset
• Proven experience in data entry, administrative support, or database management
• Strong proficiency in Microsoft Office Suite and data entry software.
• Excellent attention to detail and accuracy with a strong focus on data integrity
• Experience with data verification, validation, and cleaning techniques
• Strong organizational skills and the ability to manage multiple data-related tasks simultaneously
• Excellent written and verbal communication skills.
This position is funded through the Canada Summer Jobs Grant. Because of this, there are eligibility criteria that must be met by the youth employed in this position.
To be eligible, youth must:
• be between 15 and 30 years of age at the beginning of the employment period
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
and
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
• The youth must be 15 years of age at the beginning of the employment period. The youth may be more than 30 years of age at the end of the employment period as long as the youth was 30 at the beginning of the employment period.
• International students are not eligible participants. As the objective of the CSJ program is to support youth entering the Canadian labour market, the temporary nature of an international student's time in Canada does not allow for a long-term connection to the labour market.
International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible.
Work Environment:
• Location: Remote
• Duration: Temporary, 8 week contract
• Hours: Full time, general work hours are Monday to Friday +am to 5pm, evening and weekend availability may be needed for special events on occasion
• Compensation: $20/hour
How to Apply:
Please submit your resume and cover letter to info@raisingtheroof.org by April 30, 2026, with “Data Entry Administrator” as the subject line.
Job Type: Fixed term contract
Contract length: 8 weeks
Pay: $20.00 per hour
Expected hours: 40 per week
Schedule:
• Monday to Friday
Application question(s):
• Are you between the ages of 15 years and 30 years?
• Are you a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act?
• Do you have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations?
• When are you available to start (note: the position is full time with availability needed Monday to Friday +am to 5pm)?
Work Location: Remote
Application deadline: 2026-04-30
