Inside Sales/ Sales Support

Digital Business Systems, is seeking a highly-driven individual with a passion for sales and customer service to join our team as a valuable Inside Sales/ Sales Support

DBS was founded in 1++6 to help small businesses. Over the years we’ve expanded and are now nationwide. We specialize in print and managed print services and providing our clients with exceptional after sales service. Many large national corporations trust us with their mission critical printers because we can get the job done! We can even use this expertise to help customers with small to mid-sized projects.

The ideal candidate will have experience in sales support, customer service, data analytics, and research.

Location: Ottawa or GTA, ON

Salary Range: $40,000 - $50,000

Job Type: Full-time, Remote

Key Responsibilities

Book meetings with prospect clients.
Prepare and submit proposals and contracts
Track orders and monitor customer accounts
Manage and update CRM systems with accurate customer and lead information
Respond to emails and phone calls from customers and prospects
Conduct research on potential clients and industries
Analyze and present data on sales performance and customer behaviour
Provide exceptional customer service to clients
Ability to work efficiently and independently.
Qualifications

5+ years of experience in sales support, customer service, or a related field
Excellent communication skills, both written and verbal
Strong organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficiency in Microsoft Office and CRM software
Bachelor's degree in business, marketing, or a related field is preferred
What we offer

Full Benefit Plan
Employee emergency days to be used over and above your vacation
Laptop provided
Presidents club trips
If you are a highly motivated and organized individual, we encourage you to apply for this exciting opportunity.