Field Service Technician

Full job description
We are looking for a dynamic and hands-on Service Technician for our Core Cutting Machines division, based in Vadodara. The ideal candidate should have strong service and troubleshooting skills with good mechanical skills, a basic understanding of electrical troubleshooting, and a proactive approach to learning and problem-solving. The role involves machine assembly, maintenance, troubleshooting, attending customer service calls, and on-site visits. Candidates must be ready to travel as required and committed to delivering high-quality service support to our customers. Prior experience in industrial machinery servicing will be a strong advantage.

Required Skills and Criteria:

Hands-on experience or strong interest in mechanical assembly, troubleshooting, and maintenance.
Ability to independently handle machine mechanical overhauling and servicing work.
Basic knowledge of electrical circuits and ability to perform basic electrical troubleshooting.
Willingness to attend customer service calls and make onsite visits as required.
Ability to diagnose issues systematically and think logically to resolve breakdowns.
Quick learner with a proactive attitude towards understanding machine operations.
Must be able to read and interpret mechanical drawings, wiring diagrams, and service manuals.
Familiarity with tools and instruments commonly used for machine servicing (e.g., multimeters, torque wrenches, etc.).
Good communication skills for interacting with customers and internal teams.
Ability to document service work properly and report back to the service manager.
Ready to travel within and outside the region as needed for service support.
Strong work ethic, reliability, and commitment to resolving customer issues.
Basic computer skills for reporting, documentation, and online communication.
Prior experience in servicing industrial machinery (preferably sheet metal or cutting machines) will be an added advantage.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Commuter assistance
Leave encashment
Schedule:

Day shift
Supplemental Pay:

Commission pay
Performance bonus
Quarterly bonus
Yearly bonus
Work Location: In person