user support technician

Education: Bachelor's degree
Experience: 5 years or more
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Manage incidents
Troubleshoot, maintain and upgrade web server hardware and software
Computer and technology knowledge
MAC
Networking hardware
Internet
MS Office
MS Windows
Personal suitability
Accurate
Organized
Ability to multitask
Screening questions
Are you available for the advertised start date?
Are you willing to relocate for this position?
Do you have previous experience in this field of employment?
What is the highest level of study you have completed?
Work Term: Permanent
Work Language: English
Hours: 30 hours per week