Administrative Assistant

Scope of Position:

The Administrative Assistant is responsible for all aspects of office routines and clerical duties for residents and employees in the Home.

Key Responsibilities:

Provides initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers.
Welcomes and orients new residents, family and guests.
Responds to inquiries from potential residents, family members and guests (as required).
Answers telephone.
Sorts incoming mail daily for distribution to residents and all departments.
Manages outgoing mail.
Types correspondence including confidential material.
Composes correspondence that does not require General Manager’s attention.
Organizes workflow through administrative office.
Co-ordinates meetings and schedules appointments as required.
Completes routine forms as required or directed.
Edits and updates company policies as directed.
Assists with scheduling tasks.
Effectively maintains inventory of office supplies.
Undertakes all other responsibilities as assigned by the General Manager.
Qualifications:

Education/Experience:

Experience in customer service roles.
Empathy for and understanding of the needs of the elderly.
Good communication skills; both oral and written. Demonstrated public relations skills.
Initiative, good judgment and supervisory abilities.
Good computer skills including Microsoft Word and Excel.
Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 75 per week

Schedule:

8 hour shift
Day shift
Work Location: In person