Job Description
Full job description
About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Security Operations Manager
Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: +.00 am – 5.30 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
Ensure the comprehensive protection of the company’s assets, personnel, and operations. This involves leading a dedicated security team, fostering a culture of safety, and implementing strategic measures to prevent and respond to security threats. The role is pivotal in maintaining a secure environment across all company locations, ensuring compliance with regulatory standards, and coordinating with external agencies to handle emergencies effectively. Through proactive management and continuous improvement of security protocols, you will play a crucial role in safeguarding the company’s interests and supporting its overall mission.
Key responsibilities:
Planning and Management:
Implement security policies, protocols, and procedures to ensure the safety and security of the office premises.
Oversee the planning and management of all security operations, ensuring alignment with organizational goals.
Leadership and Supervision:
Line manage Security Team Leaders, providing guidance, support, and performance evaluations.
Conduct regular meetings with Team Leaders to discuss security updates, address concerns, and plan for upcoming tasks.
Access Control:
Ensure effective monitoring and control of access to the office premises, overseeing the implementation of access control systems.
Supervise the issuance and management of identification badges for employees and visitors.
Surveillance and Monitoring:
Oversee the operation and monitoring of CCTV systems and other surveillance equipment.
Ensure regular patrols of the office premises are conducted to identify and address security risks.
Incident Response:
Lead the response to major security breaches, alarms, or other incidents, coordinating with Team Leaders and emergency services.
Oversee the investigation of significant security incidents and ensure comprehensive reporting to senior management.
Reporting and Documentation:
Maintain accurate records of all security incidents, including detailed incident reports and regular security reports.
Ensure that all security documentation is up-to-date and accessible for senior management to review.
Training and Development:
Develop and implement training programs for security personnel to enhance their skills and knowledge.
Ensure continuous professional development of the security team through regular training sessions and workshops.
Budget Management:
Manage the security department's budget, ensuring cost-effective use of resources.Oversee the procurement and maintenance of security equipment and systems.
Customer Service:
Ensure a high level of customer service is provided by the security team, addressing any security-related queries or concerns from employees and visitors.
Maintain a professional and courteous demeanour at all times, fostering a secure and welcoming environment
Skills and experience:
Proven experience in security management, preferably in an office or corporate environment, with proven leadership and supervisory skills, to include experience in developing and implementing security policies, protocols, and procedures.
In-depth knowledge of access control systems, CCTV, alarm systems, and other security technologies, with the ability to manage and optimize these systems.
Strong organisational skills, with the ability to and implement security policies and procedures.
Excellent verbal and written communication abilities, with the capacity to interact effectively with staff, visitors, emergency services, and senior management.
A professional and approachable demeanour, with a focus on providing exceptional customer service and leading by example.
Ability to respond quickly and effectively to major security incidents and emergencies, using sound judgment and decision-making, and coordinate the response of the security team.
High level of integrity and reliability, with a commitment to maintaining confidentiality and discretion, and to uphold these standards within the team.
Ability to obtain and maintain security clearance if required; be able to obtain the Government and/or Police Security levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts.
Experience in developing and implementing training programs for security personnel to enhance their skills and knowledge.
Leadership skills: have a demonstratable ability to motivate, inspire and lead a security team, ensuring high standards are maintained and instilling a culture of continuous improvement and collaborative team working.
Continuous Improvement: Willingness to stay updated on security trends, technologies, and best practices.
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, ****** orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/
Sustainability at SCC - https://www.scc.com/sustainability-at-scc/
Life at SCC - https://www.linkedin.com/company/scc/life
