Outbound Call Center Associate

Tech Mahindra


Team Lead- BPO
Tech Mahindra • Mumbai, Maharashtra • via LinkedIn
21 hours ago
Full–time
No Degree Mentioned
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Job description
Tech Mahindra is hiring for the role of Team Leader- BPO with minimum 1 year of experience for Airoli Mumbai. The requirements are

Hands on experience in managing and calculating occupancy, shrinkage, Attrition, bottom quartile

KRA and KPI of TL

Roster planning

Excel

Productivity, AHT, Quality

The max budget for the role is 5LPA.

If Interested share your CVs on WhatsApp to 80+2538712

Experience-

Current CTC

Expected CTC

Notice period

Immediate joiners preferred
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beBee Careers


Outbound Call Center Associate
beBee Careers • Navi Mumbai, Maharashtra • via BeBee
14 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
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Job description
About the Position:

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service by responding to customer inquiries via phone. This is an excellent opportunity to develop your communication skills and contribute to the growth and success of our company.

Responsibilities:
• Respond to customer inquiries via phone and address their concerns and resolve issues promptly
• Document transactions by completing forms and record logs accurately
• Collaborate with colleagues to achieve sales targets and exceed customer expectations
• Maintain up-to-date knowledge of our products and services to provide informed advice to customers

Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong problem-solving skills and attention to detail
• High school diploma or equivalent required; relevant experience preferred

What We Offer:
• Competitive salary and benefits package
• Ongoing training and development opportunities
• Opportunities for career advancement within the company
• A dynamic and supportive work environment