guest service representative - spa

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Work setting
Spa
Tasks
Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Arrange teleconferences
Provide directory assistance
Relay service to persons with disabilities
Perform data entry
Provide customer service
Perform basic bookkeeping tasks
Computer and technology knowledge
Electronic scheduler
IBM Lotus
MS Office
Database software
Presentation software
Electronic mail
MS Access
MS Excel
MS Outlook
MS PowerPoint
MS Word
MS Windows
Security and safety
Basic security clearance
Criminal record check
Transportation/travel information
Own transportation
Willing to travel
Willing to travel regularly
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
Sitting
Combination of sitting, standing, walking
Personal suitability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Reliability
Team player
Ability to multitask
Time management
Maturity
Experience
1 year to less than 2 years