Sales executive

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Travel planning
(required)

Microsoft Office
(required)

Manufacturing
(required)
+ show more

Do you have experience in Travel planning?
Education

Bachelor's degree
(required)
Languages

English

Local language

Hindi

Do you know Local language?
 
Job details
Here’s how the job details align with your profile.
Pay

₹17,000 - ₹25,000 a month
Job type

Permanent

Full-time
Shift and schedule

Morning shift

Day shift
 
Location
Delhi, Delhi
 
Benefits
Pulled from the full job description
Cell phone reimbursement
Internet reimbursement
Leave encashment
Provident Fund
 
Full job description
About the Role:

We are looking for a resourceful and customer-focused Post Sales Executive – Travel cum Calling to manage client coordination and travel-related field visits post-order confirmation. This on-site with hybrid role requires someone comfortable with follow-up calls, relationship management, and occasional travel to meet clients, oversee deliveries, or collect feedback.

Ideal for someone from the toy, textile industry who can handle both office-based communication and on-ground customer interaction.

Key Responsibilities:

Client Coordination (Post-Sales): Manage customer relationships after order confirmation – update on production status, dispatch, invoicing, and after-sales support.
Calling & Follow-ups: Regularly call clients to confirm receipt, take feedback, share dispatch updates, and handle any concerns professionally.
Documentation: Ensure smooth handling of shipping documents, invoices, delivery challans, and acknowledgments.
Travel (As Needed): Visit local or regional clients for feedback, service checks, or to assist in issue resolution.
Complaint Handling: Act as the first point of contact for product or delivery-related complaints and work with the internal team to resolve them.
Coordination: Liaise with the sales, logistics, and production teams for smooth order fulfillment.
CRM/FMS&IMS Updates: Maintain accurate customer and order records in internal systems.
Ideal Candidate Profile:

Graduate in Business, Commerce, or related field
1–4 years in post-sales/customer service (preferred: toy/textile/consumer goods manufacturing)
Excellent communication skills (English + Hindi/Local Language)
Willing to travel locally/regionally as per business needs
Proficiency in MS Office, email correspondence, and basic CRM tools
Strong customer handling, coordination, and interpersonal skills
Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Leave encashment
Provident Fund
Compensation Package:

Performance bonus
Schedule:

Day shift
Morning shift
Language:

English (Preferred)
Work Location: Remote