Chat Support Executive

Job Title: Chat support executive

Job Location: Jaipur

Salary: ₹27,000 to ₹32,000 CTC

Job Description:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Escalate customer queries via call and ensure timely resolution.
Resolve customer issues efficiently and effectively.
Provide the best possible resolutions to customer concerns.
Maintain positive relationships with customers.
Meet customer requirements and ensure their satisfaction with prompt and accurate solutions.
Qualifications:

Any Graduate
Excellent communication skills (verbal and written)
Basic computer knowledge
Skills:

Strong problem-solving abilities
Patience and ability to handle customer concerns
Good interpersonal skills
Ability to work in a team environment
Benefits:

Competitive salary package
Opportunity to work in an international process
Professional growth and development opportunities
If you are passionate about customer service and have the necessary qualifications, we would love to hear from you. Apply now and be a part of our dynamic team in Jaipur!

Job Types: Full-time, Permanent

Pay: ₹27,000.00 - ₹32,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Night shift
Rotational shift
Supplemental Pay:

Overtime pay
Performance bonus
Yearly bonus
Ability to commute/relocate:

Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Fluency in English?
Education:

Diploma (Required)
Experience:

total work: 1 year (Required)
Language:

English (Required)
Shift availability:

Overnight Shift (Required)
Work Location: In person