PSG Global Solutions • Faridabad, Haryana • via Jobg8

C
Confidential


BPO/KPO CALL CENTER ( TELLECALLER ) CHAT PROCESS
Confidential • Panchkula, Haryana • via OLX India
1 day ago
Full–time
No Degree Mentioned
Apply on OLX India
Job description
BPO/KPO CALL CENTER ( TELLECALLER ) CHAT PROCESS

( BOTH SHIFT PROVIDE DAY & NIGHT )

QUALIFICATION :- 10TH / 12TH / GRADUATE

MALE / FEMALE BOTH ARE APPLY

SALARY :- 14000 TO 25000 + OTHER INCENTIVES

FRESHER / EXPERIENCE

LOCATION :- CHANDIGARH / PANCHKULA / MOHALI

ANY DETAILS FOR JOB

CONTACT TO HR PRIYA
Report this listing

PSG Global Solutions


BPO Executive - Night Shift
PSG Global Solutions • Faridabad, Haryana • via Jobg8
1 day ago
Full–time
Apply on Jobg8
Apply on Learn4Good
Job description
Company Description:

PSG Global Solutions is a leading provider of outsourced recruiting support across various industries. With a focus on delivering value to clients in staffing, healthcare, retail, logistics, BFSI, IT, and customer support, PSG combines offshore cost-efficiency with top-tier performance standards. Our commitment to client success is reflected in our exceptional Net Promoter Score of 82 and high client retention rate. Our global workforce is motivated and committed to excellence, driving profitability improvements for every partnership.

Job Details:

Work Location: Onsite - Baner, Pune, India (5 days a week)

Shift: Night shifts

Salary: 3 - 3.5 LPA

Benefits:
• Night shift allowance
• Company-provided pick-up and drop for night shifts
• Family insurance coverage
• Provident Fund (PF) benefits
• Monthly rewards and recognition programs
• Note: Immediate joiners are preferred.

What is expected of you?

As part of the job, you will be required to work on:
• Maintain detailed records of customer interactions and transactions.
• Meet or exceed performance metrics including quality, customer satisfaction, and productivity.
• Collaborate with internal teams to ensure smooth operations and customer issue resolution.
• Participate actively in team meetings and training sessions.
• Adhere to company policies, procedures, and compliance standards.

Skills and Qualifications:
• Excellent communication skills (verbal and written).
• Strong problem-solving and analytical skills.
• Ability to multitask and manage time effectively.
• Good typing speed and computer literacy (MS Office, CRM tools, etc.).
• Customer-centric attitude with a focus on providing top-notch service.

For further queries, please feel free to write on: