Receptionist cum telecaller

Looking for Experienced Receptionist/Tele caller For a Cosmetic Clinic

Qualifications Required :

Min 6 Months experience ( Cosmetic Field Preferred)
Job Title: Receptionist cum Tele Caller

Job Description:

We are seeking a dynamic and experienced Receptionist cum Tele Caller to join our team. The ideal candidate will be responsible for handling incoming calls, providing administrative support, and ensuring excellent customer service.

Responsibilities:

- Answer and direct incoming calls in a professional and courteous manner

- Greet clients and visitors with a welcoming attitude

- Provide information to callers and visitors regarding services and products

- Schedule appointments and maintain appointment calendars

- Assist in administrative tasks such as data entry, filing, and office organization

- Make outbound calls to clients or potential customers for various purposes, including follow-ups, reminders, and surveys

- Maintain records of calls and update client databases accordingly in MS Word & Excel

- Handle inquiries and resolve customer complaints promptly and effectively

- Collaborate with other team members to ensure seamless communication and customer satisfaction

Requirements:

- Minimum of 6 months experience in a receptionist and tele calling role

- Excellent communication skills, both verbal and written

- Professional demeanor with a positive attitude

- Strong organizational and multitasking abilities

- Proficiency in Microsoft Office suite (Word, Excel, Outlook)

- Ability to work independently and as part of a team

- Prior experience in customer service is a plus

- High school diploma or equivalent qualification

Benefits:

- Competitive salary

- Training and development opportunities

- Positive and inclusive work environment

If you meet the above requirements and are looking for an exciting opportunity to grow your career in a supportive environment, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are the right fit for this position. We look forward to hearing from you!

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Required)
Experience:

Cosmetology: 1 year (Required)
Language:

Hindi (Preferred)
English (Required)
Kannada (Required)
Work Location: In person