Confidential • , Tamil Nadu • via CallCenterJob.co.in

C
Confidential


Malayalam Female telecallers - Mogapair
Confidential • Chennai, Tamil Nadu • via OLX India
1 day ago
Full–time
No Degree Mentioned
Apply on OLX India
Job description
Banking Process
Mogapair
10 to 5.30pm
Good incentives upto 50k
All Sundays Holiday
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Confidential


Fresher | TOP MNC | Health Care | International BPO | Chennai
Confidential • Chennai, Tamil Nadu • via CallCenterJob.co.in
3 days ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
Apply on Talent.com Fresher / TOP MNC / Health Care / International BPO ... B Black And White Business Solutions Private Limited Chennai, Tamil Nadu Apply on Talent.com 16 hours ago₹25TCr a yearFull–time NO REGISTRATION FEE One day Interview Process For more information Contact HR Athish +535175728 Email to HIDDEN TEXT Roles and Responsibilities : • Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members. • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Assist in training junior Customer Support Representatives. Requirements and Skills • Experience as a Customer Support Specialist or similar CS role • Familiarity with our industry is a plus • Experience using help desk software and remote support tools • Understanding of how CRM systems work • Excellent communication and problem-solving skills • Multi-tasking abilities • Patience when handling tough cases For more information Contact HR Athish +535175728 Location : Bangalore