International BPO • , West Bengal • via LinkedIn

T
Telco4u India


International BPO Morning shift.
Telco4u India • Kolkata, West Bengal • via Glassdoor
2 days ago
₹12K–₹18K a month
Full–time
No Degree Mentioned
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Job description
Telco4u In india , leading BPO in Kolkata is hiring experienced candidates & Freshers for Australian Energy Sales Campaigns

Urgently Required CALL CLOSER / ENERGY EXPERTS . Candidates must speak good Engish . Shift timings:7:00 am to 3pm

Morning shift only Mon-Fri: 7 AM - 3:00 PM. (Only work in office ) Sat: 7:00 AM - 12PM Salary-15,000- 25,000 /- per Month.

Process: Australian Energy Sales Cam...
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International BPO


Process Training Manager//International Voice Process//BPO
International BPO • Kolkata, West Bengal • via LinkedIn
3 days ago
Full–time
No Degree Mentioned
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Job description
Leading BPO in Kolkata

Hiring for Process Training Manager

International Voice Process

Must be working as Training Manager on papers for at least 1 year in BPO or tenured Deputy Manager Training in International BPO(Customer service)

Experience in International Voice Process is Mandatory

CTC UPTO 16LPA based on Last CTC & Experience

Candidates willing to relocate can also apply

Shifts 247

Interested candidates can mail cv at simmi@hiresquad.in or call at

Roles & Responsibilities

 Identify and assess future and current training needs through job analysis, career paths, annual

performance appraisals and consultation with line managers

 Draw an overall or individualized training and development plan that addresses needs and expectations

 Conduct effective induction and orientation sessions

 Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them

 Develop/ enhance the current training methodologies/ framework

 Resolve any process related opportunities and tailor training programs as necessary

 Maintain a keen understanding of training trends, developments and best practices

 Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

 Schedule training sessions, organizes information cascade and other interventions for team

 Review existing training materials and manuals to determine appropriateness and relevance and update accordingly

 Work with managers to address learning issues, instruction problems, or new educational needs

regarding specific employees or departments