Front Desk Receptionist

Full job description
Job Title: Front Desk Receptionist

Location: Thane, India
Experience Required: 3–10 years
Employment Type: Full-Time
Reporting To: Admin Manager / HR Manager

Job Summary:

We are looking for a professional and experienced Front Desk Receptionist to manage the reception area and support general administrative tasks. This role involves welcoming visitors, handling calls, managing correspondence, and coordinating staff travel bookings including trains and hotels. The ideal candidate should be well-organized, customer-focused, and able to multitask in a fast-paced environment.

Key Responsibilities:

Greet and welcome visitors in a courteous and professional manner
Manage incoming phone calls and route them appropriately
Handle all incoming and outgoing courier packages and office correspondence
Maintain a neat and organized reception and waiting area
Maintain visitor logs and issue visitor passes
Manage meeting room bookings and coordinate appointments
Assist with general administrative tasks including data entry, filing, and photocopying
Coordinate travel arrangements for staff, including booking of train and hotel tickets
Maintain records of travel itineraries, reservations, and related expenses
Liaise with travel agents, hotels, and platforms like IRCTC, MakeMyTrip, etc.
Order and manage inventory of office supplies
Support HR/Admin team with on-ground coordination and documentation
Handle basic emergency protocols and coordinate with security when needed
Required Skills & Qualifications:

3–10 years of proven experience as a receptionist, front office representative, or similar role
Excellent verbal and written communication skills in English and Hindi (Marathi is a plus)
Proficient in MS Office (Word, Excel, Outlook) and online travel booking platforms
Experience in corporate travel coordination is preferred
Strong organizational, time management, and multitasking abilities
Professional appearance and a positive, customer-service-oriented attitude
Graduate in any discipline (preferred)
Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

Day shift
Work Location: In person