Front Desk Agent

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Here’s how the job qualifications align with your profile.
Skills

Administrative experience
(Required)

Hotel experience

Hospitality
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Job details
Here’s how the job details align with your profile.
Pay

From $14 an hour
Job type

Part-time
Shift and schedule

8 hour shift

Weekends as needed

Evenings as needed
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Work setting

In-person
 
Location
Estimated commute
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Job address
+830 Pointe View Drive, Newburgh, IN 47630
 
Benefits
Pulled from the full job description
Flexible schedule
Employee discount
Referral program
 
Full job description
Looking for hardworking and dedicated employees to join our team!

BONUSES AVAILABLE!

SUMMARY: Front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay as well as accommodates all guest requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by a manager or supervisor as needed.

· Assists guests in the check in and check out procedure, as well as, throughout the entirely of the guests stay.

· Work proficiently on the hotels electronic reservation system.

· Providing check-in/check-out services for guests.

· Responsible for financial matters including handling cash and processing credit card payments.

· Completing shift duties which include stocking the market, cleaning and organizing workstation.

· Assist breakfast attendant when they need assistance/busy

· Greets, registers, and assigns rooms to guests.

· Keeps records of room availability and guests' accounts.

· Creating and modifying reservations.

· Computes bill, collects payment, and makes changes as required for guests.

· Makes and confirms reservations.

· Posts charges such as room, food, liquor, or telephone to ledger.

· Name tag worn at all times.

· When responding to the switchboard, the proper telephone script must be used at all times.

· Must respond to a guest request within 10 minutes of time request was made.

· When approached by a guest with a problem, associate will empower himself/herself with the responsibility of assisting the customer in solving the problem.

· Interacts with internal and external customers in a positive, professional and accommodating manner.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

Employee discount
Flexible schedule
Referral program
Schedule:

8 hour shift
Day shift
Evening shift
Weekends as needed
Ability to Commute:

Newburgh, IN 47630 (Required)
Ability to Relocate:

Newburgh, IN 47630: Relocate before starting work (Required)
Work Location: In person